Refund policy
Shipping Rates & Timelines 🚚
Standard Shipping (₹99)
Orders are dispatched within 24 to 32 hours. Delivery takes 6–9 business days.
Free Premium Shipping (Orders ₹1499+)
Unlocks priority dispatch! Orders are dispatched in under 24 hours. Delivery takes 4–7 business days.
Cash on Delivery Availability 📦
Cash on Delivery is strictly available only for verified and limited pin codes, primarily across major city and urban serviceable areas.
Customers are requested to check and verify their area pin code availability at the checkout page before placing a COD order.
If your shipping address pin code falls outside our verified COD courier network, the order will require a Prepaid payment method to clear quality check, printing, and dispatch.
AikoVibe reserves the right to hold unserviceable COD orders until confirmation or payment conversion is received.
Returns & Exchanges 🔄
At AikoVibe, customer satisfaction is important to us. If something isn't right, we offer easy returns and exchanges within 5 days of delivery.
To be eligible, items must be:
- Unused and unworn
- In original packaging with tags intact
- Accompanied by proof of purchase
To initiate a return or exchange, simply contact our support team at supportaikovibe@gmail.com within 5 days of receiving your order.
Damaged or Incorrect Orders 💔
Every AikoVibe piece undergoes a quality check before dispatch. In the rare event that you receive a damaged or incorrect item, please contact us within 5 days of delivery with clear images and your order number.
Our team will assist you with the resolution at the earliest.